Java crashes when creating a new file.

Posted by cyberdog at 2010-02-16 01:27

I am running ELAN 3.8.1 on Windows Vista SP2 with the latest version of JAVA (6 Update 17) and the latest version of quicktime installed. Problem: When I go to New and select an mp4 for import I get "Java 2 Platform Standard Edition binary has stopped working.  A problem has caused...." I installed quicktime, restarted, then uninstalled ELAN and removed the program files folder, restarted, then reinstalled ELAN from a fresh download after clearing my browser cache, restarted, and I still have this issue. I have also tried copying the entire program folder from a computer where the same files do not cause this issue including the jre folder and still have the same error.  The error never changes and is consistent. I have the same issue on another desktop running Windows 7, the computer that has the working ELAN program is running XP Pro SP3. I have also tried running ELAN via the batch files with the same exact issue. Any help or diagnoses hints would be greatly appreciated! -Robert

Re: Java crashes when creating a new file.

Posted by hasloe at 2010-02-17 10:24

Difficult to explain. An ELAN installation includes a Java Runtime Environment, did you replace that one? Did you try an installed (not copied) ELAN with the original JRE?
Did you try the installed ELAN with a regular mpeg-1 file, any problems in that case? Any information in the ELAN log file (see previous post) after the crash?

-Han

Re: Re: Java crashes when creating a new file.

Posted by cyberdog at 2010-03-01 22:24

As said, I tried copying a working install, full remove of local JRE and ElAN and started fresh, everything I can think of. I have not tried a different file since the file in question works on a Windows 7 machine, two XP machines, and a Mac without issue (and its the fie we need to work on the machine in question). Which log file woud you like me to copy, I'd be happy to do so.

hasloe-2010-02-17 10:24:18

Difficult to explain. An ELAN installation includes a Java Runtime Environment, did you replace that one? Did you try an installed (not copied) ELAN with the original JRE? Did you try the installed ELAN with a regular mpeg-1 file, any problems in that case? Any information in the ELAN log file (see previous post) after the crash? -Han

Re: Re: Re: Java crashes when creating a new file.

Posted by hasloe at 2010-03-04 11:13

The log file as it is after creating the new file and the subsequent crash would be interesting.

hasloe-2010-02-17 10:16:56

The log is in user_home\.elan_data and is named elan0.log (or elan1.log etc. look at the timestamp). At the end of the file there might be a listing of "filters" followed by an error message.

-Han

Language Archiving Technology

Sections

Personal tools

Navigation

Java crashes when creating a new file.