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Re: initializing.....

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Re: initializing.....

Posted by hasloe at 2009-11-16 10:18  

When opening a file stops in the initializing phase, this is usually due to a (unreported) problem with the media player.
You can check this in the logfile: try to open the file until it stop in initializing, exit ELAN, check the log file for error messages at the end. The log file is in <user_home>\.elan_data\elan0.log or, on the Mac, <user_home>/Library/Preferences/ELAN/elan0.log.

-Han

Re: Re: initializing.....

Posted by orc13 at 2010-06-29 15:52  

I'm having the same problem, but I'm afraid that I don't understand where to find the log file.&nbsp; Is it in one of the files that appeared when I downloaded the program?<br><br>Thanks.<br>

 

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