Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by mi at 2010-07-14 08:39

Hi, I have the same problem. Any updates?

I'm running ELAN 3.9.0 on 64bit Windows 7 pro.
Whenever I open or create a file, something (probably JAVA) hangs up.
I tried re-installation but nothing changes.
Other items, such as preference menu works when files are not opened.

Here is the log file (I guess this doesn't contain relevant information).

14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: ELAN 3.9.0
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: Java version: 1.5.0_11
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: Runtime version: 1.5.0_11-b03
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: OS name: Windows Vista
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: OS version: 6.1
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: User language: en
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: User home: C:\Users\inoue
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: User dir: C:\Program Files (x86)\ELAN 3.9.0
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: Classpath: C:\Program Files (x86)\ELAN 3.9.0\lib\elan.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\mfsearch__V1.1.0.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\jmf.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\sound.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\batik__V1.1.1.jar;C:\Program Files (x86)\ELAN 3.9.0\Do Not Install\copyandrename_v3.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jhall-2.0.0.5.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xalan-2.4.1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\macapp__V03.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xerces\2.9.0\xercesImpl-2.9.0.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jlfgr-1_1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\help.zip;C:\Program Files (x86)\ELAN 3.9.0\lib\cocoa_qt\1.4\JavaCocoaQTMovieView.jar;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip;C:\Windows\SysWOW64\QTJava.zip;C:\Program Files (x86)\ELAN 3.9.0\lax.jar;
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.util.SystemInstallationSecurity verifyLibExt
INFO: verifying lib/ext C:\PROGRAM FILES (X86)\ELAN 3.9.0\JRE\LIB\EXT
14-Jul-2010 15:17:04 mpi.eudico.client.annotator.integration.ExternalLauncher start
INFO: External launch thread started...
14-Jul-2010 15:17:04 mpi.eudico.client.annotator.prefs.PreferencesReader parse
WARNING: Preferences file does not exist: C:\Users\inoue\.elan_data\shortcuts.pfsx

Re: Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by tkawa at 2010-10-31 11:08

Hi, I have exactly the same problem. Is there anyone who solves the problem? An error log of JAVA named "hs_err_pidxxxx.log"(xxxx=pid number) is generated on the same directory of ELAN.exe when ELAN hangs up. Here is the part of the error log. --- BEGIN ---- # # An unexpected error has been detected by HotSpot Virtual Machine: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7531d9ef, pid=3624, tid=876 # # Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode) # Problematic frame: # C [KERNELBASE.dll+0x2d9ef] # --------------- T H R E A D --------------- Current thread (0x186978d8): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=876] siginfo: ExceptionCode=0xc0000005, reading address 0x0047d1c8 ---- END-----

mi-2010-07-14 08:39:59

Hi, I have the same problem. Any updates? I'm running ELAN 3.9.0 on 64bit Windows 7 pro. Whenever I open or create a file, something (probably JAVA) hangs up. I tried re-installation but nothing changes. Other items, such as preference menu works when files are not opened. Here is the log file (I guess this doesn't contain relevant information). 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: ELAN 3.9.0 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: Java version: 1.5.0_11 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: Runtime version: 1.5.0_11-b03 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: OS name: Windows Vista 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: OS version: 6.1 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: User language: en 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: User home: C:\Users\inoue 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: User dir: C:\Program Files (x86)\ELAN 3.9.0 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: Classpath: C:\Program Files (x86)\ELAN 3.9.0\lib\elan.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\mfsearch__V1.1.0.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\jmf.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\sound.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\batik__V1.1.1.jar;C:\Program Files (x86)\ELAN 3.9.0\Do Not Install\copyandrename_v3.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jhall-2.0.0.5.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xalan-2.4.1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\macapp__V03.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xerces\2.9.0\xercesImpl-2.9.0.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jlfgr-1_1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\help.zip;C:\Program Files (x86)\ELAN 3.9.0\lib\cocoa_qt\1.4\JavaCocoaQTMovieView.jar;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip;C:\Windows\SysWOW64\QTJava.zip;C:\Program Files (x86)\ELAN 3.9.0\lax.jar; 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.util.SystemInstallationSecurity verifyLibExt INFO: verifying lib/ext C:\PROGRAM FILES (X86)\ELAN 3.9.0\JRE\LIB\EXT 14-Jul-2010 15:17:04 mpi.eudico.client.annotator.integration.ExternalLauncher start INFO: External launch thread started... 14-Jul-2010 15:17:04 mpi.eudico.client.annotator.prefs.PreferencesReader parse WARNING: Preferences file does not exist: C:\Users\inoue\.elan_data\shortcuts.pfsx

Re: Re: Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by tkawa at 2010-10-31 11:24

I am sorry for submitting awful post. Let me post it again.

Hi, I have exactly the same problem.

Is there anyone who solves the problem? An error log of JAVA named "hs_err_pidxxxx.log"(xxxx=pid number) is generated on the same directory of ELAN.exe when ELAN hangs up.

Re: Re: Re: Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by hasloe at 2011-11-08 10:34

Sorry for the delay in reply. Could you send the error log to me for inspection?:
han.sloetjes AT mpi.nl

Thanks,
-Han

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Re: Re: Re: Elan on Windows 7 professional 64 bits