Re: Re: Elan on Windows 7 professional 64 bits

Posted by hasloe at 2009-11-05 09:24

First about the log: I don't see any messages about a file being opened. The most interesting part, in this case, would be the listing of codecs that are installed and the codecs that are actually used. This information will be in the log if you launch ELAN, open an eaf file, play a bit and then Exit the application.

From your follow up message (and some information that I received from others), I understand that ELAN does actually work on Windows 7, including media playback, but that there are (new) issues with codecs and the like. We just have to figure out what we can do about that. Using .vob files directly in ELAN hasn't been unproblematic in previous Windows releases either. What we at least will try to achieve, is to get MPEG-1 and MPEG-2 running seamlessly.

-Han

Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by mi at 2010-07-14 08:39

Hi, I have the same problem. Any updates?

I'm running ELAN 3.9.0 on 64bit Windows 7 pro.
Whenever I open or create a file, something (probably JAVA) hangs up.
I tried re-installation but nothing changes.
Other items, such as preference menu works when files are not opened.

Here is the log file (I guess this doesn't contain relevant information).

14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: ELAN 3.9.0
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: Java version: 1.5.0_11
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: Runtime version: 1.5.0_11-b03
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: OS name: Windows Vista
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: OS version: 6.1
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: User language: en
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: User home: C:\Users\inoue
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: User dir: C:\Program Files (x86)\ELAN 3.9.0
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main
INFO: Classpath: C:\Program Files (x86)\ELAN 3.9.0\lib\elan.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\mfsearch__V1.1.0.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\jmf.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\sound.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\batik__V1.1.1.jar;C:\Program Files (x86)\ELAN 3.9.0\Do Not Install\copyandrename_v3.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jhall-2.0.0.5.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xalan-2.4.1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\macapp__V03.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xerces\2.9.0\xercesImpl-2.9.0.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jlfgr-1_1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\help.zip;C:\Program Files (x86)\ELAN 3.9.0\lib\cocoa_qt\1.4\JavaCocoaQTMovieView.jar;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip;C:\Windows\SysWOW64\QTJava.zip;C:\Program Files (x86)\ELAN 3.9.0\lax.jar;
14-Jul-2010 15:17:03 mpi.eudico.client.annotator.util.SystemInstallationSecurity verifyLibExt
INFO: verifying lib/ext C:\PROGRAM FILES (X86)\ELAN 3.9.0\JRE\LIB\EXT
14-Jul-2010 15:17:04 mpi.eudico.client.annotator.integration.ExternalLauncher start
INFO: External launch thread started...
14-Jul-2010 15:17:04 mpi.eudico.client.annotator.prefs.PreferencesReader parse
WARNING: Preferences file does not exist: C:\Users\inoue\.elan_data\shortcuts.pfsx

Re: Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by tkawa at 2010-10-31 11:08

Hi, I have exactly the same problem. Is there anyone who solves the problem? An error log of JAVA named "hs_err_pidxxxx.log"(xxxx=pid number) is generated on the same directory of ELAN.exe when ELAN hangs up. Here is the part of the error log. --- BEGIN ---- # # An unexpected error has been detected by HotSpot Virtual Machine: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7531d9ef, pid=3624, tid=876 # # Java VM: Java HotSpot(TM) Client VM (1.5.0_11-b03 mixed mode) # Problematic frame: # C [KERNELBASE.dll+0x2d9ef] # --------------- T H R E A D --------------- Current thread (0x186978d8): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=876] siginfo: ExceptionCode=0xc0000005, reading address 0x0047d1c8 ---- END-----

mi-2010-07-14 08:39:59

Hi, I have the same problem. Any updates? I'm running ELAN 3.9.0 on 64bit Windows 7 pro. Whenever I open or create a file, something (probably JAVA) hangs up. I tried re-installation but nothing changes. Other items, such as preference menu works when files are not opened. Here is the log file (I guess this doesn't contain relevant information). 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: ELAN 3.9.0 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: Java version: 1.5.0_11 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: Runtime version: 1.5.0_11-b03 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: OS name: Windows Vista 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: OS version: 6.1 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: User language: en 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: User home: C:\Users\inoue 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: User dir: C:\Program Files (x86)\ELAN 3.9.0 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.ELAN main INFO: Classpath: C:\Program Files (x86)\ELAN 3.9.0\lib\elan.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\mfsearch__V1.1.0.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\jmf.jar;C:\Program Files (x86)\ELAN 3.9.0\jmf2.1.1a\sound.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\batik__V1.1.1.jar;C:\Program Files (x86)\ELAN 3.9.0\Do Not Install\copyandrename_v3.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jhall-2.0.0.5.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xalan-2.4.1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\macapp__V03.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\xerces\2.9.0\xercesImpl-2.9.0.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\jlfgr-1_1.jar;C:\Program Files (x86)\ELAN 3.9.0\lib\help.zip;C:\Program Files (x86)\ELAN 3.9.0\lib\cocoa_qt\1.4\JavaCocoaQTMovieView.jar;C:\Program Files (x86)\QuickTime\QTSystem\QTJava.zip;C:\Windows\SysWOW64\QTJava.zip;C:\Program Files (x86)\ELAN 3.9.0\lax.jar; 14-Jul-2010 15:17:03 mpi.eudico.client.annotator.util.SystemInstallationSecurity verifyLibExt INFO: verifying lib/ext C:\PROGRAM FILES (X86)\ELAN 3.9.0\JRE\LIB\EXT 14-Jul-2010 15:17:04 mpi.eudico.client.annotator.integration.ExternalLauncher start INFO: External launch thread started... 14-Jul-2010 15:17:04 mpi.eudico.client.annotator.prefs.PreferencesReader parse WARNING: Preferences file does not exist: C:\Users\inoue\.elan_data\shortcuts.pfsx

Re: Re: Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by tkawa at 2010-10-31 11:24

I am sorry for submitting awful post. Let me post it again.

Hi, I have exactly the same problem.

Is there anyone who solves the problem? An error log of JAVA named "hs_err_pidxxxx.log"(xxxx=pid number) is generated on the same directory of ELAN.exe when ELAN hangs up.

Re: Re: Re: Re: Re: Re: Elan on Windows 7 professional 64 bits

Posted by hasloe at 2011-11-08 10:34

Sorry for the delay in reply. Could you send the error log to me for inspection?:
han.sloetjes AT mpi.nl

Thanks,
-Han

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Re: Re: Elan on Windows 7 professional 64 bits