Re: Audio sync problem
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Re: Audio sync problem
If you have opened an eaf file in ELAN and then exit ELAN, you can find some information on the media player and the codecs that have been used in the log file. The log file (elan0.log or elan1.log, look at the dates) can be found in the folder <user_home>\.elan_data\
You could start with comparing the log files of some of the machines. The log file might also contain useful error messages. The logs might tell you what you have to install (or change) on the University machines.
ELAN's first choice for playing a file is based on DirectShow (read WMP), next QuickTime is tried and finally Java Media Framework. mp4 files on Windows will likely be played by QuickTime, unless you have a codec installed that supports mp4.
If a video has succesfully been opened in ELAN, you can check which media framework is actually playing the file by right-clicking the video and choosing "Player Info". In order to be able to play QuickTime files in ELAN, QuickTime has to be installed before ELAN is installed. So, this could be another check; are the same player frameworks used on the University PC's and on the laptops.
-Han
Release of ELAN 4.3.0
