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Bug in 3.8.0 for Mac

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Bug in 3.8.0 for Mac

Posted by annalena at 2009-09-16 13:52  

I have a weird problem after updating to ELAN 3.8.0 for Mac. In one (1) of my annotated files the "move to next frame" button refuses to work (both forward and backward), and the same goes for moving frame-by-frame with "command+arrow". However, I can still move frame by frame in other annotated films, and to make things even more complicated the film that won't work in 3.8.0 works fine in 3.7.2 (meaning I can move frame by frame with no problems there). Any ideas?

Re: Bug in 3.8.0 for Mac

Posted by keduarte at 2009-09-16 22:12  

I reported this same problem as a response to another thread a few days ago (11 Sep 2009), but there's no response yet from the team. Hopefully it'll get resolved in the next release.

Kyle

Re: Re: Bug in 3.8.0 for Mac

Posted by annalena at 2009-09-17 12:31  

I have a possible lead, after talking to a colleague. Apparently, this may be due to which format the film is in. On the other hand, the two I tried with were both .mov-files - one worked the other didn't. But, I guess there may be other settings that create this effect...
/Anna-Lena

Re: Bug in 3.8.0 for Mac

Posted by hasloe at 2009-09-23 09:39  

This is weird indeed; it has likely a result of changes in the media player for the Mac between 3.7.2 and 3.8.0. It is strange that the problem does not occur with similar files. Maybe you can add some more details (OS version, QuickTime version, and in ELAN: Cocoa QT or QuickTime for Java). Please, also read my comments to this post:
http://www.lat-mpi.eu/tools/elan/elanforum/simpleforumpost.2009-09-11.2903743458

-Han

Re: Re: Bug in 3.8.0 for Mac

Posted by annalena at 2009-10-01 09:40  

Let's see... I'm using MacOS 10.5.8, and Quick Time Player 7.6.2 (and I don't have a clue as to whether it's Cocoa... or not ;-) It's the pixel forward and pixel back function that refuses to work in 3.8.0 but works fine in 3.7.2-1 with the same annotation file and .move-film.
/Anna-Lena

Re: Re: Re: Bug in 3.8.0 for Mac

Posted by hasloe at 2009-10-20 09:50  

If you rightclick a video and select "Player Info" you can see what player is used. To change the preferred player you can go to Edit -> Preferences -> Edit Preferences -> Platform/OS and select a media framework.
I have no further information on the pixel for/backward problem yet.

-Han

Bug in 3.8.0 for Mac

Posted by keduarte at 2009-11-19 11:44  

Han,

When I right click on the videos, the player info says I'm using the Cocoa QT Player framework no matter which framework I select in the preferences (currently QuickTime for Java).

The videos have been compressed in .mov format using QuickTime Pro. Using Get Info in QT says they're of H.264, 640 x 480, Millions; AAC, Stereo (L R), 48.000 kHz format at 25 fps. Normal size 640 x 480.

I'm running Mac 10.6.2 with QT 10.0 and QT 7.6.3 (Snow Leopard dual installation), although I was having the same issue before I upgraded from 10.5.x.

Re: Bug in 3.8.0 for Mac

Posted by juliehochgesang at 2010-02-05 17:44  

I've got a group of people using both 3.8.0 and 3.8.1 on Mac computers (using Snow Leopard and the latest QT version) and a lot of them are reporting problems with the pixel forward and backward buttons. I've tried on my own computer and don't see a problem until I use the 500 and 1000 zoom. At that level, I'm only able to use the pixel backward button and not the forward one.

What zoom settings are you guys using?

 

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